Getting Started WHERE TO GET HELP

You may need help at different times during the class in areas of technology, academics, or life outside of school. This page will help you find the right support.

TECHNOLOGY SUPPORT

CANVAS HELP

Use the "Help" button, with the question mark icon on the blue Global Navigation menu to find:

Canvas Support Hotline
Chat with Canvas Support
Canvas Student Guide

UTA OFFICE OF INFORMATION TECHNOLOGY SUPPORT

The Office of Information Technology Support can assist you with technical issues including computer requirements, MyMav issues, UTA email, and Network access.

Support Hours

Monday-Thursday 7am-9pm
Friday 7am - 8pm
Saturday - Sunday 9am-6pm

Contact Information

E-Mail: helpdesk@uta.edu
Phone: 817.272.2208

ACCESSIBILITY & ACCOMMODATIONS

STUDENT ACCESS & RESOURCE CENTER (SAR CENTER)

Contact the Student Access and Resource Center (formerly OSD) for academic access (accommodations) to support learning.

Phone: 817-272-3364
Website: Student Access & Resource Center

ALLY: A TOOL FOR COURSE CONTENT

Ally is a tool within Canvas that enables you to download course files into alternative formats that best match your learning needs.

ACCESSIBILITY INFORMATION FOR COURSE TECHNOLOGIES

The technologies listed below are commonly used across all courses and each has their own accessibility statements and resources. Please review the statements below and contact your instructor and the SAR Center immediately if any of the tools used in this course are not accessible to you.

Canvas & UTA

Canvas Accessibility

UTA Accessibility

Supporting Technologies

Adobe Acrobat Accessibility

Conferences (Big Blue Button) Accessibility

Echo360 Accessibility

Google Accessibility

H5P Accessibility

Microsoft General Accessibility | Microsoft Teams Accessibility

Respondus LockDown Browser Accessibility

StudyMate Accessibility

YouTube Accessibility

Zoom Accessibility

ACADEMIC SUPPORT

ACADEMIC SUCCESS CENTER

UT Arlington provides a variety of resources and programs designed to help undergraduate students develop academic skills, deal with personal situations, and better understand concepts and information related to their courses.

Resources include tutoring by appointment, drop-in tutoring, etutoring, supplemental instruction, peer-led team learning, TRIO Student Support Services, and student success workshops.

For additional information about Academic Success Center services, please visit Academic Success Center.

ACADEMIC ADVISING

Academic Advisors at the University of Texas at Arlington guide students through exploration, identification, and pursuit of their educational, personal and career goals. Advisors provide an enriching environment that fosters intellectual and individual development, empowers students to attain academic success and promotes lifelong learning.

UTA LIBRARIES

Visit the UTA Library to learn what services are provided for online students.

PERSONAL HEALTH & WELLNESS SUPPORT

COUNSELING AND PSYCHOLOGICAL SERVICES (CAPS)

Counseling and Psychological Services (CAPS) assists students in increasing self-awareness, addressing mental health and emotional concerns, and making positive changes in their lives. Contact CAPS for eligibility.

HEALTH SERVICES

UT Arlington Health Services is a fully accredited ambulatory health care facility. Services include a medical clinic, women’s health, psychiatry, sports medicine, immunizations, lab testing, x-rays, pharmacy, student health insurance claims, health promotion, and substance use prevention. Contact Health Services for eligibility.

STUDENT ADVOCACY SERVICES

Student Advocacy Services advocates for each and every Maverick, striving to bring you support and resources when you most need it. Resources include the LGBTQ+ program, Relationship Violence and Sexual Assault Prevention (RVSP), Dreamers Council, Maverick Pantry, Emergency Assistance, and Emergency Housing. Contact Student Advocacy Services for eligibility.

TITLE IX RESOURCES

UTA is dedicated to providing a learning, living and working environment that is free from discrimination based on gender and sexual harassment. Title IX concerns should be made to the Title IX Coordinator or Deputy Coordinators. Reports can be made by phone, email, website online report form, or in person. Reports may also be made anonymously.

CAREER DEVELOPMENT CENTER

The Career Development Center is the centralized hub for career development insights, knowledge, services, employer partnerships and engagement opportunities all focused on providing premier career development experiences both on and off campus.